After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
MidCountry Bank is an organization with strong values of responsibility and integrity. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics. This Code of Business Conduct and Ethics (this “Code”), as adopted by the Boards of Directors of MidCountry Bank. (“ MidCountry Bank” and together with its subsidiary, the “Company”), , Pioneer Financial Services, Inc. (“Pioneer”) , reflects the shared vision, mission, values and norms of the Company. This Code reaffirms the Company’s longstanding commitment to ethical business conduct and strict observance of all laws and regulations that apply to the Company’s business operations.
MidCountry Bank is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.
In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Conduct, as well as asking for guidance related to policies and procedure and providing positive suggestions and stories.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.
See the EthicsPoint FAQs for more information.